MS
Mosibudi S

1 reviews | Active since Dec 2016

18 May 2023, 12:22

Pathetic services

Pathetic services. I have been sending emails to Debtbusters and i don't get response and when you call they always promise to get back to you within few days and they never do. 2 of my accounts under debt review had to be terminated by my credit providers, and i get no communication from them on why such has happened.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply18 May 2023, 13:00
Official
Dear Mosibudi S,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters.