DA
Desmond A
1 reviews | Active since Feb 2022
15 Dec 2022, 16:34
Pathetic Service from Payments Department
I have lost hope in you guys, of recent the service is pathetic I am trying to allocate the correct distribution list for my December payment for the last 2 weeks, and it's still not done, I have just 3 payments to be complete, no one cares or replies to emails, is this the level of service you provide? Please don't call yourself number one, you are far from that
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Replies (3)0
Replies (3)
DebtBusters SA's replyOfficial
15 Dec 2022, 16:42Dear Desmond A,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters SA's reply15 Dec 2022, 16:42
Official
Dear Desmond A,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DA
Desmond A's updateReviewer Update
15 Dec 2022, 17:39Please treat this as a matter of urgency
DA
Desmond A's update15 Dec 2022, 17:39
Reviewer Update
Please treat this as a matter of urgency
DA
Desmond A's updateReviewer Update
19 Dec 2022, 09:13Yet again this company has proved to me how little they care about their customers, I am still waiting to be contacted by someone to resolve my issue, beware guys, please think twice before joining this company, you will only have heartaches
DA
Desmond A's update19 Dec 2022, 09:13
Reviewer Update
Yet again this company has proved to me how little they care about their customers, I am still waiting to be contacted by someone to resolve my issue, beware guys, please think twice before joining this company, you will only have heartaches