Pathetic service!!!

If you plan on going under debt review and think of going through Debt Busters, just don't! I've never came across such a pathetic customer service like the one of Debt Busters. Their customer service is non-existent. You call, you email and they hardly come back to you. If they happen to do so, they know nothing to assist with your query. I'm being charged 2 life covers for what, they can't say. Even with almost half of my creditors settled, they still decided to double those 2 life covers. I've been following it up with them for days now with no luck. This morning I learnt that they also didn't distribute my money to my creditors. When I called to find out where my money was, I was told I didn't pay yet they acknowledged received of proof of payment. It's like their consultants have been taught to lie. I mean the lady blatantly **** saying that they didn't receive my money and when I asked why then did they acknowledge receipt of payment, she still said the money was not there. I told her that if my money is not distributed by today, I'm lodging a ***** case with the police because there's no way they can say they didn't receive my money unless they are two-timing with their dustribution agency, Hyphen. I'm at the edge of cancelling my debt review with them and going somewhere else because their service is pathetic. As mentioned, if you think of going through Debt Busters, think twice unless if you want to be harassed by your creditors every month.