SG
Samantha G
1 reviews | Active since Jun 2024
12 Mar 2025, 12:34
Pathetic Service
Debt busters has taken me on as a client, every month they are deducting monies from my account on time but did not make payments to my creditors. My creditor has now sent me a debt review termination letter and now has handed me over to the their legal department for full payment on the account. I have been contacting debt busters for that past 2 weeks with no joy, yet i am now sitting with creditors that are hounding me for full payment. Poor and pathetic service. Every time i call the only thing that they tell me is "we understand".
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DebtBusters SA's replyOfficial
12 Mar 2025, 12:38Dear Samantha,
We sincerely regret the frustration and distress this situation has caused you. Ensuring timely payments to creditors is a critical part of our service, and we take concerns like yours very seriously. Please allow us the opportunity to urgently investigate this matter and resolve it for you.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
We sincerely regret the frustration and distress this situation has caused you. Ensuring timely payments to creditors is a critical part of our service, and we take concerns like yours very seriously. Please allow us the opportunity to urgently investigate this matter and resolve it for you.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
DebtBusters SA's reply12 Mar 2025, 12:38
Official
Dear Samantha,
We sincerely regret the frustration and distress this situation has caused you. Ensuring timely payments to creditors is a critical part of our service, and we take concerns like yours very seriously. Please allow us the opportunity to urgently investigate this matter and resolve it for you.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
We sincerely regret the frustration and distress this situation has caused you. Ensuring timely payments to creditors is a critical part of our service, and we take concerns like yours very seriously. Please allow us the opportunity to urgently investigate this matter and resolve it for you.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.