AG
Allen G

1 reviews | Active since Feb 2022

21 Feb 2022, 21:48

Pathetic service

Pathetic service after setting up a debit order they will take your money and don’t respond to your email and good luck with ur creditors because they will still phone and deduct from your account. I REGRET JOINING THIS COMPANY.

0
Replies (3)
DebtBusters SA
DebtBusters SA's reply22 Feb 2022, 08:00
Official
Dear Allen G

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters.
AG
Allen G's update22 Feb 2022, 08:26
Reviewer Update
I really appreciate ur response. Phoning the help desk is pointless.
yesterday was put on hold for 30min and after the call was purposely cut ( not first time )
So I’m not holding any breath.
DebtBusters SA
DebtBusters SA's reply22 Feb 2022, 09:52
Official
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters.