1 reviews | Active since Mar 2017
DebtBusters SA
<p>I have been dealing with Debt Busters since June 16 and have been having numerable problems since the onset.</p> <p>I am constentantly left with debit orders not beng set off therfore leaving me with the onus of having to go to each of my account holders and making payment.</p> <p> </p> <p>for the month of Feb 17 i received an email (no attachement) stating that the account was terminated due to an account not being paid by myself....what i would like to know is "why the hell" was i required to pay an account when it is included in my debt portfolio? why was my debt reveiw terminated in the first place if Debt busters failed to do the debit order?</p> <p> </p> <p>I have been trying to contact these guys over a week now and have had no correspondence with regards to thereoff.</p> <p> </p> <p>The query manager Chante does not respond to my emails nor is she ever available to take any calls.</p> <p> </p> <p>i am extremly irate over the mis management of this company who calls themeselves South africas best debt solutions company</p>
Dear Nikita,
We are truly sorry to learn of your experience with us!
Our aim is to provide world class service to our clients in every interaction, it saddens us when our team members fail to impress, such as in your case.
To ensure your concerns are addressed , a dedicated manager will contact you within a business day to address your concerns raised and hopefully regain confidence in our company once again.
Chante has since contacted you and discussed your concerns , although there is still matters that requires an investigation feedback will be provided to you in the next few days.
Once again, we regret that you have had to experience this inconvenience and assure you of our continued best endeavors on your behalf.
Kind Regards|Debtbusters
Dear Nikita,
We are truly sorry to learn of your experience with us!
Our aim is to provide world class service to our clients in every interaction, it saddens us when our team members fail to impress, such as in your case.
To ensure your concerns are addressed , a dedicated manager will contact you within a business day to address your concerns raised and hopefully regain confidence in our company once again.
Chante has since contacted you and discussed your concerns , although there is still matters that requires an investigation feedback will be provided to you in the next few days.
Once again, we regret that you have had to experience this inconvenience and assure you of our continued best endeavors on your behalf.
Kind Regards|Debtbusters