MH
Mowbray H
1 reviews | Active since Apr 2019
20 Dec 2022, 10:58
Pathetic aftersale service
After I lodged my complaint no one is coming back to me. Juanita Solomons were assigned to my case and she is avoiding me thinking the problem will solve itself
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Replies (2)0
Replies (2)
DebtBusters SA's replyOfficial
20 Dec 2022, 11:02Dear Mowbray H
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards
DebtBusters SA's reply20 Dec 2022, 11:02
Official
Dear Mowbray H
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards
MH
Mowbray H's updateReviewer Update
21 Dec 2022, 13:35Again after they attempted to assist me and my concerns raised they avoid me. I asked via email to provide feedback before 16:00 yesterday and they still have not responded or phoned back. I want this policy agreement cancelled and my refund. I am busy with new service provider as this is most pathetic service ever
MH
Mowbray H's update21 Dec 2022, 13:35
Reviewer Update
Again after they attempted to assist me and my concerns raised they avoid me. I asked via email to provide feedback before 16:00 yesterday and they still have not responded or phoned back. I want this policy agreement cancelled and my refund. I am busy with new service provider as this is most pathetic service ever