NM
Natalie M

1 reviews | Active since Dec 2017

16 Oct 2020, 11:06

OUTSTANDING AMOUNTS INCORRECT - INFLATED BY OVER R83000.00

i am extremely unhappy that when entrusting my finances to this company that my outstanding debt was increased by over R83 000.00 I now have to go and pull statements from all my credit providers to ensure that i am not being taken for a ride on all other accounts. This is disgusting to be honest. I entrusted devtbusters to help me out of a terrible situation I was in and now I have to spend my time double checking on them. I am paying for a service that i am not receiving. I am quite sure they have *****ed all my other creditors accounts so now i will have to go and waste my time checking up on people i entrusted.

0
Replies (3)
DebtBusters SA
DebtBusters SA's reply16 Oct 2020, 12:01
Official
Dear Natalie M

Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters 
NM
Natalie M's update19 Oct 2020, 09:49
Reviewer Update
DebtBusters
Still nobody has bothered to call or answer my mails. I sent mail before 11am on Friday yet it seems nobody cares about this. Can somebody please call me regarding cancelling DebtBusters services IMMEDIATELY!!!
NM
Natalie M's update21 Oct 2020, 09:25
Reviewer Update
DEBT BUSTERS effective immediately please cancel my agreement with yourselves. Still i have not been assisted. Your smartcents website does not even match the statement sent. This is actually a joke. The balances are all wrong.