DP
Denzil P
1 reviews | Active since Jul 2020
24 Oct 2025, 05:06
Ongoing Failure to finalize my debt review withdrawal
I settled all my accounts and have repeatedly requested to be withdrawn from debt review, yet DebtBusters has failed to finalise the process. I’ve sent multiple follow-ups with no clear response or progress. Their lack of communication and accountability is unacceptable. I expect my debt review status to be removed immediately and written confirmation provided. Reviewer: Frustrated Client
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DebtBusters SA's replyOfficial
24 Oct 2025, 08:41Dear Denzil,
Thank you for taking the time to share your concerns with us. We sincerely apologise for the frustration you are experiencing regarding the status of your debt review. Your feedback is invaluable, and we are committed to addressing your concerns promptly.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Kind regards,
DebtBusters Team
DebtBusters SA's reply24 Oct 2025, 08:41
Official
Dear Denzil,
Thank you for taking the time to share your concerns with us. We sincerely apologise for the frustration you are experiencing regarding the status of your debt review. Your feedback is invaluable, and we are committed to addressing your concerns promptly.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Kind regards,
DebtBusters Team