Obligations are not being met. Agreement is broken.

<div>I am both furious and deeply disappointed. This is disgusting that you are messing with my name and not caring that I might lose my house because of your negligent and dishonesty. There is an obligation made that is not being met. My home loan is not getting paid. Another month I am emailing and querying myself black and blue for feedback for my home loan to get paid. You make empty promises, you don't meet your obligations. you don't stick to the agreement. There is no responses and ZERO communication, No callbacks at all. Nthabeleng , your out of office states that you will return to work on 8th Jan '24. This morning (10 Jan '24) I finally get a response from you that you "just" got back from leave and you cannot advise if my query was handled or not. NO, it was not handled or else the bank was not going to go mad on my head 24/7. My Hyphen profile shows that no credit providers was paid. You never call back, you never get back on time, Shane is always the one who respond almost immediately. Now I have to deal with phone calls and say what? that the whole company was on leave yet the debit orders did not go on leave? take money and do what with it? Am I suppose to trust Debt Busters who is currently failing me twice right now? PLEAS MAKE ALL THE NECESSARY PAYMENTS ESPECIALLY MY HOME LOAN.</div>