JM
Jacques M

1 reviews | Active since Feb 2018

14 Feb 2018, 15:46

Not what I expected, and have to sort it on my own.

I went to Debtbusters to assist me in my situation, obviously I was in trouble. With out any warning, one of my Creditors stop the agreement with Debtbusters and left me with R 7000 overdue amount to cover on top of my outstanding loan amount. I had to go into negotiations with the Creditor on my own, found out I am only paying them less than 10% under my original amount. Its fine, I could have negotiated for a better deal. But after 6 months of sorting it out myself, paying my installments with an extra 50% on my installment, just to be registered on the Blacklist! They left me for dead.

Thanks, if only you want to answer my request to terminate your services and how to go about it. But that is to much to ask.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply14 Feb 2018, 15:48
Official

Dear Jakals0070

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconveniences.

Your complaint will be directed to a dedicated manager who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kind Regards

Debtbusters