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Presh M

1 reviews | Active since Sept 2019

15 Aug 2025, 14:50

Not transparent

Once you are with them, you cannot get out until you finish the period of your contract. They don't care about your plans. They just flatly refuse telling you that you cannot do a withdrawal, I am left with 19 months to finish and I wanna reduce that time to finish my loans because I can now afford to. But they said NO bluntly. Stating it's in my best interest as if I am a kid who doesn't know what they want. I had a list of people I wanted to refer to them but with this betrayal. I am sorry.

So yeah. I am disappointed

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Replies (1)
DebtBusters SA
DebtBusters SA's reply15 Aug 2025, 15:36
Official
Dear Presh,

We’re truly sorry to hear about your disappointment and frustration.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.