JR
Jennifer R

1 reviews | Active since May 2022

07 May 2022, 07:04

Not replying to emails.

Can someone from debt busters please answer my emails sent almost a week ago. I have sent emails asking for assistance and have once again not received any reply. The last time it took debt busters almost 3 weeks to reply to me.

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply09 May 2022, 07:56
Official
  Dear Jennifer R,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters