ZZ
Zandile Z

1 reviews | Active since Oct 2024

03 Oct 2024, 14:24

Not reliable and cannot be trusted

I've paid debts busters for 5 year and when I discovered that I was paying twice for debt insurance, I cancelled them and now I'm stuck under debt review because they are refusing cancel the outstanding debt for African bank.

0
Replies (4)
DebtBusters SA
DebtBusters SA's reply03 Oct 2024, 14:36
Official
Dear Zandile Z,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

 Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

 Best regards,
 DebtBusters.

ZZ
Zandile Z's update03 Oct 2024, 14:42
Reviewer Update
If you say so, will see
ZZ
Zandile Z's update22 Nov 2024, 10:39
Reviewer Update
I'm still under debt review, my query has not been resolved
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Zandile Z's update10 Jan 2025, 20:01
Reviewer Update
Debt busters is not assisting me after paying them for over 5 years