RS
Ric S

1 reviews | Active since Aug 2016

25 Sept 2020, 10:29

Not Impressed

Been 3 weeks since I sent in a claim for change of circumstances and still, no one has contacted me to make arrangements and the way forward my creditors have already been calling me I thought DB is there to protect me against these type of actions as the times are tough and we need help. After almost 4 years of never missing a payment you guys are leaving me out to dry

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply25 Sept 2020, 11:20
Official
Dear Ric S
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosofficeatdebtbusters.co.za 

Regards

DebtBusters