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Prudence Gugu Nkosi nkosip

1 reviews | Active since Jul 2023

16 Jul 2023, 11:44

Not happy with the service

The first the consultant told me was that they are going to help me save from all the debts I have. Yet when month end comes my creditors are still debting and they too want ti debit R5000 from me as well. Which is making me more miserable at the end of the day because I'm experiencing more undue hardship now. How is this helping me when other companies ate still debiting whilst I was promised to save. All the companies were listed which I owed then here vomes a new consltant its no longer all the companies. Yini mara lento.... you're sinking me more into debt than helping me Frustrated consumer Prudence Nkosi

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply16 Jul 2023, 15:12
Official
Dear Prudence N,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters.