ZT
ZANELE T

1 reviews | Active since Nov 2016

21 Aug 2023, 15:10

Not happy with the service

It's funny how quickly they call you back when they want you to join them but when you want to settle they ignore you and never call back. I've been waiting for 7 days and called them 3 time already, they always say they'll call back.

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply23 Aug 2023, 08:18
Official
Dear Zanele T,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.