SF
Sumaya F

1 reviews | Active since Oct 2014

11 Jul 2024, 10:00

Not happy with the company

My initial enquiry was about debt consolidation but the help I received was not that at all. Which was super frustrating.

The assistance I received from the recent consultant was helpful. She did not get frustrated and apologized for the bad service I received initially.

Unfortunately for me, I am stuck with what I have now.

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply11 Jul 2024, 10:08
Official
Dear Sumaya, 

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

 Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

 Best regards,
 DebtBusters.