DW
Darian W

1 reviews | Active since Mar 2020

14 Mar 2025, 18:18

Nope

Hi

I'm still waiting on feedback regarding my December refund, we are in March and still no follow up, that's why you are get a low score today, otherwise I'm really happy with the whole experience.

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply17 Mar 2025, 08:22
Official
Dear Darian,

Thank you for your feedback and for sharing your concerns. We sincerely apologize for the delay in processing your December refund. This is not the experience we want for our clients, and we understand your frustration.

We will escalate your query immediately and ensure that you receive an update as soon as possible. Your satisfaction is important to us, and we appreciate your patience.

Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

Best regards,
DebtBusters