NN
Njabulo N
1 reviews | Active since Sept 2022
15 Sept 2022, 09:39
No update and answers - only hassling about debit order payment
It's all great when they want to sign you up, but when you have clarity seeking questions it's a hassle to get a response. I am disappointed in the way this company has failed to attend to my query. A debit order is going off on my account for DebtBusters but one account which is part of the counselling agreement still goes off my account separately, but I am getting no answers as to why. This is poor. I am highly disappointed. I started on a good foot with the company, but what is happening now was not at all part of our agreement.
Helpful (0)
Replies (1)0
Replies (1)
DebtBusters SA's replyOfficial
15 Sept 2022, 09:45Dear Njabulo N,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
DebtBusters SA's reply15 Sept 2022, 09:45
Official
Dear Njabulo N,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters