KM
Kgori M

1 reviews | Active since May 2016

23 Aug 2023, 10:41

No support

Debt Busters do not answer, especially emails. In fact I think they do not provide support for us as their clients after we have signed up in the process. This time I was able to reach them because the IDM people transferred me to them

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply23 Aug 2023, 10:59
Official
Dear Kgori M, Thank you for notifying us about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience. We tried calling you earlier this morning but were unsuccessful as you were unavailable.  We will contact you again within the next 24 hours to assist with any additional queries you may have and hopefully regain your confidence in our company. Kindly note, our escalation channel is theceosoffice@debtbusters .co .za. Have a great Wednesday. Best regards,DebtBusters.