No service delivery and 0 communication.

I am sitting 2 months into treats from SA HOMELOANS after paying my debt counseling payments since January and once again I can not reach my consultant Jodie Carelse from Debt Busters. I've forwarded e-mails and had no reply. I've previously reported Debt Busters for bad service and causing undo stress. Nothing has changed at all, I am getting termination letters and Debt Busters are being paid they just don't deal with the issues at hand. My creditors are driving me mad because they are not getting the necessary information from Debt busters. I a don't know what to do anymore.