CT
Che-Neal Thomas

1 reviews | Active since Feb 2011

13 Jun 2022, 07:36

No service

I sent my paidup letters to debtbusters on 31 May and requested a clearance certificate.To date I have had no reply to my numerous emails.The callcentre requires an id number but when entered it says my in number is invalid.All I ask is one simple request.

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply13 Jun 2022, 08:03
Official
Dear Che-neal T

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters