DF
Dean F

1 reviews | Active since Sept 2013

25 Aug 2022, 11:03

No service

I am trying to remove my Debt review status. I have called Debt Busters for 3 months and have never had my calls answered. I have mailed in the 3 months as well with no positive response other than acknowledgement of receiving my mails. Called in as a new client and the call was answered immediately. That call was rerouted to customer service and I was put on hold again with nobody answering the call. There is no service from this company. Avoid at all costs

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply25 Aug 2022, 11:09
Official
Dear Dean F,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za
 
 Regards,
 DebtBuster