No Service

I joined Debtbusters as I saw them to be the only solution to my financial situation at the time as I was retrenched due to covid and couldn't afford to pay all my creditors.

Joining Debtbusters was easy and the staff very friendly but it soon turned into a very dark cloud. They can't successfully close all your accounts with creditors and every time you log a query you receive an email saying someone will get back to you within 48 hours and no one ever does.

I am here to share a few names as to who I was appointed to who they said to me, this person is appointed to you and will handle your profile, now it's all over the show and if you phone they tell you that person is responsible in handling your account and NO ONE can help you but that person and if you ask to speak with them that person is either on holiday or on lunch doesn't matter if it's 8am or 4pm. You never get through and NO ONE helps you, when you ask for a manager they put you on hold or drop the phone in your ear. Eunita is the last person assisted me when i phone and I have phoned numerous times she is NEVER available and she is the only one according to DEBTBUSTER who can assist. Once you open a query the consultant log it as resolved and no one contacts you back! Sebastine was appointed to me at the beginning he went on holiday and since today never returned my emails or calls. He has been on holiday since March 2022. Zikhona is the only one that gave good and proper service. Don't waste your time on them, rather pay your debt yourself.