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ncumisa J

1 reviews | Active since Oct 2017

05 Aug 2022, 07:32

No response to emails and calls

It's been a week now since I sent an email to debt busters no response nothing. Even when you call no response at all. I seriously don't feel like visiting your office for something that could have sorted over the phone

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply05 Aug 2022, 08:06
Official
 Dear Ncumisa Monica J,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters