S2
Sipho 2021

1 reviews | Active since Jun 2013

26 Aug 2021, 13:18

No response to Clearance Certificate request

I have been trying to contact the company requesting my Clearance Certificate following paying up my debts. I've sent emails with all paid up letters. I have also tried to call with no success. It seems as if the company wants to keep clients under review even when their financial status has changed.

I'm still looking and waiting for assistance.

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply26 Aug 2021, 13:27
Official
Dear Sipho hughes S

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
 Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
 Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards
 DebtBusters