No response on queries
I have sent emails, logged calls, followed up - but receiving NO feedback from DebtBusters regarding my queries.
Time is of the essence with debt review, and my queries are specifically regarding payments that may be being made into incorrect accounts, which will look like non-payment from my side and I will default on my debt review process - meanwhile DebtBusters is doing nothing I ask them about, from their side??
Dear Sune27,
Thank you for letting us know about your recent experience with DebtBusters. We apologize for our service not meeting your expectations , and appreciate you taking time to share your concerns.
Our goal is to provide consistent reliable and an exemplary level of customer service. Based on the events and circumstances outlined in your report above , we did not meet our goal nor deliver on the level of service you are accustomed to.
To ensure your concerns are addressed , a dedicated manager will contact you within a business day to address your concerns raised and hopefully regain confidence in our company once again.
Kind Regards
DebtBusters
Dear Sune27,
Thank you for letting us know about your recent experience with DebtBusters. We apologize for our service not meeting your expectations , and appreciate you taking time to share your concerns.
Our goal is to provide consistent reliable and an exemplary level of customer service. Based on the events and circumstances outlined in your report above , we did not meet our goal nor deliver on the level of service you are accustomed to.
To ensure your concerns are addressed , a dedicated manager will contact you within a business day to address your concerns raised and hopefully regain confidence in our company once again.
Kind Regards
DebtBusters