dG
daylen G

1 reviews | Active since Feb 2021

22 Feb 2021, 12:22

NO RESPONSE NO ASSISTANCE

What a nightmare requesting for my clearance certificate! Its been 3 weeks now requesting the same document and no one seems to help. This is causing such setbacks for me and my family. I terminated the process earlier and when monies were requested they were paid, now Debt Busters are not assisting. NO ONE HELPS!

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Replies (2)
DebtBusters SA
DebtBusters SA's reply22 Feb 2021, 12:42
Official
Dear Daylen

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters
dG
daylen G's update23 Feb 2021, 11:38
Reviewer Update
Thank You Sumaya Dawood for your outstanding service and sorting out this issue out in less than 24 hours. Your efforts are much appreciated.