No response from agent even team leader. Don’t sign up

I have asked for my cancellation with a consultant called Lebo on the 24th April. The pitch was 10 out of 10. But the follow up -10. I’ve sent numerous emails. Still no response. Service consultants called quick and always a story about telling customer service. Then it was Lebo’s team leader (Byron) who was advised and will call me on Tuesday 28th. Thereafter it was that Lebo is starting at 11am then story after story. Very disappointed, and in the interim my creditors are wrongfully blocking my accounts due to the lack of communication after DebtBusters sealed the deal on their side