JC
John C
1 reviews | Active since Aug 2016
07 Sept 2026, 12:01
No response
After being with debtbusters for 5 years now that my account being low I decided to pay extra to get it finished. However non off my payments show on my monthly hyphen account also my life cover was being cancelled I’m assuming it’s because the account is near depleted. For 2 months the live cover was reversed and I don’t see any off the extra money returned being deducted from my account. Also send numerous emails for assistance. No feedback
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DebtBusters SA's replyOfficial
07 Sept 2026, 14:38Dear John,
Thank you for taking the time to share your experience with us. We sincerely apologise for any frustration you have encountered regarding your account and the lack of communication.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Kind regards,
The DebtBusters Team
Thank you for taking the time to share your experience with us. We sincerely apologise for any frustration you have encountered regarding your account and the lack of communication.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Kind regards,
The DebtBusters Team
DebtBusters SA's reply07 Sept 2026, 14:38
Official
Dear John,
Thank you for taking the time to share your experience with us. We sincerely apologise for any frustration you have encountered regarding your account and the lack of communication.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Kind regards,
The DebtBusters Team
Thank you for taking the time to share your experience with us. We sincerely apologise for any frustration you have encountered regarding your account and the lack of communication.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Kind regards,
The DebtBusters Team