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chantel V
1 reviews | Active since Jun 2009
31 Aug 2026, 12:39
No relief just more debit orders
Terrible service . My email address was updated after I made 6 calls , my debit orders for previous creditors still went off including new Debtbusters debit order. Only response is sorry for the inconvenience. First 10 days now 21 days for possible refund. Not sure where the relief is in debtbusters.
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DebtBusters SA's replyOfficial
31 Aug 2026, 14:28Dear Chantel,
Thank you for your feedback. We sincerely apologise for the issues you have encountered with our service. Your concerns are important to us, and we would like to resolve this matter as soon as possible.Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters Team
Thank you for your feedback. We sincerely apologise for the issues you have encountered with our service. Your concerns are important to us, and we would like to resolve this matter as soon as possible.Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters Team
DebtBusters SA's reply31 Aug 2026, 14:28
Official
Dear Chantel,
Thank you for your feedback. We sincerely apologise for the issues you have encountered with our service. Your concerns are important to us, and we would like to resolve this matter as soon as possible.Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters Team
Thank you for your feedback. We sincerely apologise for the issues you have encountered with our service. Your concerns are important to us, and we would like to resolve this matter as soon as possible.Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters Team