No professionalism at all.

I'm so disappointed with Debt Busters service.Before signing anything with them the communication is excellent.Wait until you reach an agreement and you need to enquire about something,You will be transferred from 1 department to another without being assisted.

I was offered a life/funeral cover by 1 of the Consultant which I was told it's part of the debt counseling process.After taking the policy I then discovered that my monthly installment has increased.I then cancelled the policy before the first installment could go through but Debt busters still went on and debited that money from my account for two months.By luck I was able to reach them and the policy was eventually cancelled but it's been 4 months since I'm waiting for my money to be paid back.After canceling the two policies my installment went up by the very same amount of the cancelled policies and I was told that's the agreement that was reached with the creditors.I have been calling and sending email with no response.