RE
Rene E

1 reviews | Active since Sept 2020

04 May 2021, 08:11

No payment

It's 2 month's now that they don't pay my accounts .keep on sending emails with no reply. I need to get all the nasty calls because my accounts are in arrears for what reason i don't know. This place don't have any customer service they only care about your money. You need to fight for your self. I will not recommend them to anyone they just dont give a **** about the customers

0
Replies (2)
DebtBusters SA
DebtBusters SA's reply04 May 2021, 08:13
Official
Dear Rene E

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters

RE
Rene E's update04 May 2021, 12:43
Reviewer Update
So funny how quickly you guys can respond if you get bad reviews but emails just get ignored.

But thanks i did get a call and i want my recording of 26 February i will take this further, if the outcome is not right. everyone talk a different story and im not gonna take the fall for this. And also learn to work together as a team and stop blaming different departments your work flow will go alot better (just little bit of advice)