LW
Lewis W

1 reviews | Active since Dec 2019

05 Apr 2023, 17:14

No help or service at all

My wonga account has just been handed over to attorneys due to you not paying them according to their systems.

I have signed contracts with you stating you will pay these things! Please give me a call ASAP!

Wonga has handed this over as they have only received one payment, but you have debited my account 4 times! Where is my money going!?

My agent Nithamuddin Loubscher has literally ignored me since I signed the contract over and above my many requests for calls and assistance!

0
Replies (2)
LW
Lewis W's update05 Apr 2023, 18:32
Reviewer Update
Im taking this to the NCR
DebtBusters SA
DebtBusters SA's reply06 Apr 2023, 08:16
Official
Dear Lewis W

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters