1 reviews | Active since Aug 2016
DebtBusters SA
<p>There is just no help from debt busters. All I am trying to do is settle my debt and move on, but the process with debt busters cannot be possibly any more difficult. Spoke to Debt busters this morning again for the 100th time, Consultant at the call centre said that my debt review has been withdrawn and I need to call Capitec directly in order to get my settlement letter. As they will no longer be assisting me. So I call Capitec bank now, and Guess what, the Debt review has not been withdrawn so they will not send me my settlement letter, as they need to work through the debt counsellor. I have now tried every possible way to get this sorted and cannot get any help. The consultant at debt busters said she would transfer me to the person handling my account, and whoop de do, the person is not available like every other time I have called, the person handling your account is not available and we will ask them to call you back, I have been waiting for this call from July last year, almost 12 months ago. Debt Busters are wasting my time and keeping me on a rope, as they just cannot help me.</p> <p>I am not sure who in that place can assist but I have been through 25 people including Shireen Rassie and there is just no light at the end of this tunnel.</p> <p>I called Debt busters over 20 times in last while and I have to pay for these charges and they cannot help me. What will it take to get some glory.</p> <p>Don’t ever think of using these people for help, as they cannot help.</p>
Dear Fay,
We are sorry to learn of your disappointment.
After reviewing your report we regrettably disagree with the details outlined.As per our records it reflects that Shireen has indeed provided you with the balance as requested in addition to this guidance was also provided on how to exit the debt review process.
We confirm the settlement letter was once again sent to you and a consultant will follow up.
Regards
Debtbusters
Dear Fay,
We are sorry to learn of your disappointment.
After reviewing your report we regrettably disagree with the details outlined.As per our records it reflects that Shireen has indeed provided you with the balance as requested in addition to this guidance was also provided on how to exit the debt review process.
We confirm the settlement letter was once again sent to you and a consultant will follow up.
Regards
Debtbusters
I do not understand how this information was sent through to me, if I was not even aware of any of it. Also I cant believe that this response could have been sent through to me, without a consultant even contacting me.
I received a settlement letter sent to me in a hurry by Ramona Snyders, who sent me the settlement letter at on Thursday at 12:00pm, after all my complaints.
It would be nice if a consultant could contact me who can actually assist me.
No Consultant has still called, no one has contacted me to advise after this account has been paid how long before clearance is issued. and how long before the credit bureau is updated and the debt status removed.
NO ONE HAS CONTACTED ME - Last discussion to Shireen Rassie was in 2016 - we are now in 2017 and no one has contact me.
I do not understand how this information was sent through to me, if I was not even aware of any of it. Also I cant believe that this response could have been sent through to me, without a consultant even contacting me.
I received a settlement letter sent to me in a hurry by Ramona Snyders, who sent me the settlement letter at on Thursday at 12:00pm, after all my complaints.
It would be nice if a consultant could contact me who can actually assist me.
No Consultant has still called, no one has contacted me to advise after this account has been paid how long before clearance is issued. and how long before the credit bureau is updated and the debt status removed.
NO ONE HAS CONTACTED ME - Last discussion to Shireen Rassie was in 2016 - we are now in 2017 and no one has contact me.