SS
Shawn S

1 reviews | Active since Sept 2020

20 May 2022, 06:47

No help from Debtbusters

In 2014 went under debt review with debtbusters and starting paying my monthly contributions but in 2015 lost my job. Unfortunately as it was very traumatic I did not contact debtbusters until a few years back sporadically and in he last year through their website. The agents did contact were not interested in helping me so send me from pillar to post. A lot of the debt prescribed and now I want to get of debt review but I have no help from debt busters . so what now

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Replies (1)
DebtBusters SA
DebtBusters SA's reply20 May 2022, 08:29
Official
Dear  Shawn S
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters 

Best regards,