1 reviews | Active since May 2016

03 Aug 2017, 10:20

DebtBusters SA

<p>i've given my financials over the them to sort out. so they take a monthly fee off my account to service my debt. however regarding my house the premium needs to increace avery year with R500 . this was not done. now i am behind on my house. Why do i pay service fees and they let this slip. who? is going to pay the amount that is now outstanding i cant as i cant affort it that is why i contacted you in the first place</p>

0
Replies (4)
DebtBusters SA
DebtBusters SA's reply03 Aug 2017, 12:42
Official

Dear Client name,

Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

We will be in contact with you in the coming days to make our best attempt in regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.

Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.

Thank you,

Debtbusters

DebtBusters SA
DebtBusters SA's reply07 Aug 2017, 16:54
Official

Dear Valued Client,

I do note you have not been contacted as yet - please can you respond with your ID number.

Regards|Debtbusters

's update16 Aug 2017, 08:04
Reviewer Update
I AM STILL WAITING FOR SOME ONE TO CONTACT ME, WORST SERVICE I'VE EVER HAD IN MY LIFE NOTE THE DATE 16-08-2017---- 08:03
's update22 Aug 2017, 08:28
Reviewer Update
So now it is the 22nd and still no call . No sms. No email from debtbusters. Media streams here I come