MM
Micheal M

1 reviews | Active since Sept 2015

18 Aug 2020, 10:24

No feedback

<div>I've been retrenched in march, but informed debt buster a month ahead that we notified to be retrenched. Since today I'm still struggling with them getting my creditors paid since I have credit life cover that covers 12 months, yet no one gave feedback on my multiple attempts. They rather sending me messages showing how confused they company are. I'm very disappointed. Been helped by a consultant that guided me through the process before it began very well. But I'm awaiting on outcome and receiving demanding notes from creditors. If you are debt buster how can you not help me by busting all of your failures of customer care? Please have me contact as soon as possible..... There is credit protection cover, but why can't the insurance buster or IDM make payment? What is the hold up?!&nbsp;</div>

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Replies (2)
DebtBusters SA
DebtBusters SA's reply18 Aug 2020, 10:48
Official
Dear Klaus

Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconveniences.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kind Regards
DebtBusters
MM
Micheal M's update28 Aug 2020, 11:20
Reviewer Update
Hi,

I'll rate the service better.

Samaya Dawood, I thank you.

She Went the extra mile assisting me. Giving me fast response on time.

If you continue the business with such person - clients will flood in.

She transformed my mind by changing my thinking about the business.

Sumaya Dawood, thank you.