No Feed back

When I first log in a call everything was good and the lady together with the gentleman whom I spoke to were very friendly and helpful. But since then I haven't received any feedback as to when the debit orders will be stopped from the previous banks and my worry is that end of September they might still debit hence I was told all the accounts were consolidated. Please can anyone assist me on this or call to explain because I already signed and gave Debt busters permission to debit end of this month. I will be very happy if i can get someone to call me tomorrow thanks.Name Goodman Thabani Nzuza.