SS
Sherise S

1 reviews | Active since Jul 2019

25 Oct 2023, 06:06

No communication

This company does not give you feedback. If you call in the phone just rings. I've requested mostly email feedback as where I work we aren't allowed phones during working hours, none have replies even when I use the reference they insisted I use.

0
Replies (2)
DebtBusters SA
DebtBusters SA's reply25 Oct 2023, 08:13
Official
Dear Sherise S, 

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.
DebtBusters SA
DebtBusters SA's reply02 Nov 2023, 16:40
Official
Dear Sherise,

Trust you are well.

Please note that DebtBusters has tried to contact you telephonically and via email however, no response was received.

Kindly email the above box with more information on how we can assist you, in the meantime your matter will be closed due to no response.

Best regards,
DebtBusters