BT
Brian T

1 reviews | Active since May 2023

30 May 2023, 12:23

NO COMMUNICATION

Initial interaction - very helpful and very communicative. One signed up NO communication - I feel they just want the first two months debit orders (which covers all their fees) and then you are on your own

0
Replies (2)
DebtBusters SA
DebtBusters SA's reply30 May 2023, 12:43
Official
Dear Brian T

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters. 
BT
Brian T's update30 May 2023, 12:49
Reviewer Update
I wait in anticipation because no one ever returns a call!