No Assistance to get the 17.W form
They quickly to take your money, but when I wanted to cancel their servises they are full of excuses and nobody can assist. I need the 17.W form. And they just refuse to send this. I do not want to take the flag of my name, I just want them to cancel the debit order as I want to pay my 1 creditor myself.
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DebtBusters SA's replyOfficial
02 Feb 2026, 07:20Dear Kathy ,
Thank you for taking the time to share your experience. We are sorry to hear that you have faced difficulties in cancelling your services and obtaining the necessary form.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Kind regards,
DebtBusters Team
DebtBusters SA's reply02 Feb 2026, 07:20
Official
Dear Kathy ,
Thank you for taking the time to share your experience. We are sorry to hear that you have faced difficulties in cancelling your services and obtaining the necessary form.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Kind regards,
DebtBusters Team
's updateReviewer Update
02 Feb 2026, 12:26Good Day
Nobody have phoned me and they I received a email, stating I cannot cancel my services. Which is untrue. They do not want to cancel my debit order, so I will take the matter in my own hands. I try to be decent and do the right thing by requesting the form 17.W to cancel, but you are ignoring me. Worst service ever!!!
Nobody have phoned me and they I received a email, stating I cannot cancel my services. Which is untrue. They do not want to cancel my debit order, so I will take the matter in my own hands. I try to be decent and do the right thing by requesting the form 17.W to cancel, but you are ignoring me. Worst service ever!!!
's update02 Feb 2026, 12:26
Reviewer Update
Good Day
Nobody have phoned me and they I received a email, stating I cannot cancel my services. Which is untrue. They do not want to cancel my debit order, so I will take the matter in my own hands. I try to be decent and do the right thing by requesting the form 17.W to cancel, but you are ignoring me. Worst service ever!!!
Nobody have phoned me and they I received a email, stating I cannot cancel my services. Which is untrue. They do not want to cancel my debit order, so I will take the matter in my own hands. I try to be decent and do the right thing by requesting the form 17.W to cancel, but you are ignoring me. Worst service ever!!!