RR
Ricardo R

1 reviews | Active since Aug 2023

02 Aug 2023, 17:44

Nightmare

Nightmare is the word I would use, my first Month I was debited and no of these funds was paid to creditors as I was not aware of the process. Thereafter we had disagreement as the first payment was made to them. When I cancelled I was asked to pay a further R1700 to transfer over to another debt collection service. As debt busters informed me there was admin charges. Wort experience of my life.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply03 Aug 2023, 08:17
Official
Dear Ricardo R, 

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters.