DG
Desmond G
1 reviews | Active since Oct 2022
23 Feb 2023, 10:37
NEVER PUT YOUR TRUST IN DEBTBUSTERS .
ALL figures never add up , worst experience of my life ,No one knows why accounts are paid even after being settle . Hyphen figures are always wrong . Call center is a night like speaking to a bunch of robots . Escalation goes no where .
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Replies (2)
DebtBusters SA's replyOfficial
23 Feb 2023, 10:50 Dear Desmond G
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is ***.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is ***.
Regards,
DebtBusters.
DebtBusters SA's reply23 Feb 2023, 10:50
Official
Dear Desmond G
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is ***.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is ***.
Regards,
DebtBusters.
DG
Desmond G's updateReviewer Update
25 Feb 2023, 07:30My accounts was supposed to be settled by last month . Denver Magano has reassured me but now no one knows why FNB has not been settled. I sent the POP to Denver at the end of January but continue to ask for the same POP . I feel like my wife and I are going nowhere with DB . I have to pay my Standard Bank Home loan this month but not sure of the amount and not sure if it will be allocated accordingly
Please help .
Please help .
DG
Desmond G's update25 Feb 2023, 07:30
Reviewer Update
My accounts was supposed to be settled by last month . Denver Magano has reassured me but now no one knows why FNB has not been settled. I sent the POP to Denver at the end of January but continue to ask for the same POP . I feel like my wife and I are going nowhere with DB . I have to pay my Standard Bank Home loan this month but not sure of the amount and not sure if it will be allocated accordingly
Please help .
Please help .