CT
Cobus T

1 reviews | Active since Jan 2019

10 Nov 2022, 17:13

Never Ever Use Debtbusters!!!

Do not EVER even think about using these people for debt resolutions!! I was under debt review through them, paid off all my debt after 6 years, got all my paid off letters sent through to them and consequently my credit score is in such a poor state as Debt Busters failed to communicate to all the credit providers etc that ALL my debt was paid off! I was told by an arrogant consultant it would be sorted after 21 working days...Yet 2 months later I have a default at almost every credit bureus. Left messages, no one contacts you back, as they obviously have no more use to take funds from you.They are absolutely pathetic.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply11 Nov 2022, 08:38
Official
Dear Cobus T

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
 
 Regards,

Best regards,