1 reviews | Active since Feb 2019
Negotiator/s ruined my life
I have been calling and emailing debt busters for the past 12 months for them to take accountability for there mistake but instead I am **** to, disrespected and passed around from pillar to post.
Everyone I have spoken to till today confirms all my claims and confirms the mistake made by Bantu & Khaka but nobody wants to take accountability and fix this.
After every call, which in the beginning sounds very promising but only ends up in further disappointment. Every call is escalated but I am yet to speak to anyone higher that can and will listen and try and resolve my matter.
I came to you for help but you placed me into even further financial distress but you taking my money every month.
Your consultant in your CSU department (Kelly) went as far as to email me trying to downplay the situation, giving me advice on how I have to fix a messed you guys started.
I have been disrespected by both Bantu and his manager Khaka and even proving that Khaka and Bantu messed up Khaka still denies making any mistakes.
I am tired of mailing and calling you guys, even Matthew whom I initiated this whole process with is also giving me the cold shoulder.
Is this how you treat your customers?
I am awaiting a call from someone with authority that can help me solve this matter or I am going to the papers with Debt busters SA
Debt busters is doing everything possible to silence me but it's not going to happen.
After the initial review I got a call from someone in the CSU department, this is now the 3rd or 4th person I have interacted with but the first who actually had a signature to the email and who even emailed me advising how they going to fix this mess but did a complete U-turn again after copying and pasting a response I already got from Khaka which was disputed before.
Now I'm not sure if this a tactic this CSU department is using but they all very organised in there response trying to shift the blame and argue in defence of the negotiator after countless people I spoke to all admitted fault on there end including some people in the CSU department.
They have even gone as far as reporting my post just to try and get it removed but they will not succeed . Fix my account please, you supposed to help people, not make matters worse.
Regards
Debt busters is doing everything possible to silence me but it's not going to happen.
After the initial review I got a call from someone in the CSU department, this is now the 3rd or 4th person I have interacted with but the first who actually had a signature to the email and who even emailed me advising how they going to fix this mess but did a complete U-turn again after copying and pasting a response I already got from Khaka which was disputed before.
Now I'm not sure if this a tactic this CSU department is using but they all very organised in there response trying to shift the blame and argue in defence of the negotiator after countless people I spoke to all admitted fault on there end including some people in the CSU department.
They have even gone as far as reporting my post just to try and get it removed but they will not succeed . Fix my account please, you supposed to help people, not make matters worse.
Regards