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Peggy M

1 reviews | Active since Feb 2011

23 Aug 2022, 11:25

MY NAME WRONGFULLY FLAGGED! I'M NOT YOUR CLIENT!! REMOVE MY NAME!!!

So, I contacted Debt Busters to apply for a loan, after seeing this dubious company on Clear Score and thought they were legit. My application for was declined and was offered Debt Review which I declined. To my surprise and utter disgust, they have flagged my name. I am not their client and nor did I consent to Debt Review! This has inconvenienced me in a very big way. I lost an accommodation that I wanted to rent because of the flag. I'll be homeless come end Aug. THOU SHALT NOT TRUST THIS DUBIOUS COMPANY!!!!! THEY DON'T EVEN DESERVE A STAR NOT EVEN HALF OF IT! I've been calling them since last week and still waiting for someone competent from customer services to call me. to this day, I have not heard anything from them rather than calls from Sales.

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Replies (2)
DebtBusters SA
DebtBusters SA's reply23 Aug 2022, 11:40
Official
Dear Peggy M

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za
 
 Regards,
 DebtBuster
PM
Peggy M's update23 Aug 2022, 12:17
Reviewer Update
I have sent multiple emails. I'll forward them to this new email address. All I want is a letter stating that I'm not your client and an apology!
I want my name unflagged too. You have no right to put people under debt review without their consent. With all the negative reviews, I'd never, even if I had to, go through your company. CLEAR MY NAME.... I NEED THAT LETTER TODAY SO THAT I CAN SECURE ACCOMMODATION FOR MY KIDS. IF I WAS I CAPETOWN, I'D HAVE BEEN AT YOUR DOORSTEP WHEN THE DOORS OPEN AND YOU'D KNOW WHAT I'M MADE OF!! NX