AELJvv
Alida Elizabeth Lisa Jansen van vuuren

1 reviews | Active since May 2018

08 Jun 2018, 13:57

My Name is still flagged bad and i am in arrears also i am handed over.

Hi there Aqil and Wendy you see I even send 2 emails yesterday and still nobody came back to me. Please note that one of my accounts that’s with Direct axis send me an sms from there lawyers that they handing my account over to collection as I am outstanding. but as per my certificate and Paid up letter I am up to date but the account is not closed. I want Proof that all my accounts is closed and i want all my paid up letters and Proof from the Bureau's and service providers that they are all taking off from my Name the ones that still showing under the bureau's is Absa Loan, Standard Bank Credit card and Sanlam Directaxis

Please note I need you to send me all my Paid up letters that’s on that certificate for me to send it to all of my service providers to resolve my accounts on my own as it show me you guys doing it is not getting resolved and my name looks bad now as this is making my name bad on my credit report

Many thanks for really really bad service. My Lawyer is going to hear from this.

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply08 Jun 2018, 14:17
Official

Dear @jansen_I

We take note of your complaint and that you are unhappy with our service. The necessary investigation will be done to see how we can improve.

Please note, to escalate an enquiry you can email to ***

A manager will be in contact with you in the next business day to see how your enquiry can be resolved.

Regards

The DebtBusters Team