SY
Shane Y
1 reviews | Active since Mar 2014
18 Jan 2021, 11:41
My Money Please
So it is months now that I am still waiting for my extra money paid in and also my clearance certificate.
CEO office people are not really helpful and dragging this so long that i have even blocked them from trying to take money out my account after not explaining to me way.
Also Debtbuster dont you dare resolve this post. You have not addressed my issue and until you do this will stay live and well to show people that once your accounts are paid the pain you cause!!
Helpful (0)
Replies (2)0
Replies (2)
DebtBusters SA's replyOfficial
18 Jan 2021, 11:51Dear Shane
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
DebtBusters SA's reply18 Jan 2021, 11:51
Official
Dear Shane
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
SY
Shane Y's updateReviewer Update
21 Jan 2021, 13:19Hi DebtBusters,
Three days later, no phone or email or SMS. Are you going to help me or do we need to escalate matters to the NCR to find out what is going on here?
Almost four months to figure things out, that is really poor and not great service.
Can someone from the CEO Office team make an attempt to call me, in fact a manager or higher would to call me about this now.
Three days later, no phone or email or SMS. Are you going to help me or do we need to escalate matters to the NCR to find out what is going on here?
Almost four months to figure things out, that is really poor and not great service.
Can someone from the CEO Office team make an attempt to call me, in fact a manager or higher would to call me about this now.
SY
Shane Y's update21 Jan 2021, 13:19
Reviewer Update
Hi DebtBusters,
Three days later, no phone or email or SMS. Are you going to help me or do we need to escalate matters to the NCR to find out what is going on here?
Almost four months to figure things out, that is really poor and not great service.
Can someone from the CEO Office team make an attempt to call me, in fact a manager or higher would to call me about this now.
Three days later, no phone or email or SMS. Are you going to help me or do we need to escalate matters to the NCR to find out what is going on here?
Almost four months to figure things out, that is really poor and not great service.
Can someone from the CEO Office team make an attempt to call me, in fact a manager or higher would to call me about this now.